Cookie Policy
Last Updated: 8 June 2025 | Verrik Horal, George Town, Pulau Pinang, Malaysia
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function correctly and to provide information to site owners about how their pages are used.
Cookies do not contain personally identifiable information on their own. They allow the website to remember certain things about your visit — for example, whether you have already accepted this cookie notice — so that the site behaves consistently between visits.
Cookies used on this site
Essential Cookies
Always active — cannot be disabledThese cookies are required for the website to function. They manage your cookie consent preferences and ensure the site displays correctly. They do not track you for advertising purposes.
- cookieConsent — stores your cookie preferences in your browser (localStorage, no expiry)
Analytics Cookies
OptionalThese cookies help us understand how visitors use this website — which pages are most visited, how long visits last, and whether visitors arrive from search results or direct links. The data is aggregated and does not identify individual visitors.
- Google Analytics (where enabled) — session and persistent cookies, up to 2 years
- Web server logs — IP address and visit data, retained for 90 days
Marketing Cookies
OptionalMarketing cookies may be set where we use paid advertising platforms. They track whether a website visit resulted from an advertisement and may be used to measure advertising performance. We do not use personalised advertising at this time.
- Advertising platform pixels (where active) — persistent cookies, up to 90 days
Preference Cookies
OptionalPreference cookies remember settings that affect how the website behaves for you — for example, your preferred language or region. Currently this site does not use preference cookies beyond the essential consent record.
- No preference cookies are currently in use beyond essential consent storage
Your cookie preferences
Use the toggles above to set your preferences, then save them below. Essential cookies cannot be disabled as they are required for the site to work.
Third-party cookies
Where we use third-party services such as Google Analytics, those services may set their own cookies subject to their own privacy policies. We have no control over third-party cookies once they are set. Links to relevant policies:
- Google Analytics — policies.google.com/privacy
- Google Maps (used on our homepage for location display) — no tracking cookies; map iframe is loaded with
referrerpolicy="no-referrer-when-downgrade"
How long cookies last
Session cookies are deleted automatically when you close your browser. They are used for temporary state management during a visit.
Persistent cookies remain on your device until they expire or you delete them. The consent preference stored by this site persists in localStorage until you clear your browser data or change your preferences here. Analytics cookies from third parties typically expire after 13–24 months.
Managing cookies in your browser
You can control or delete cookies directly through your browser settings. Note that disabling cookies may affect how some websites function.
Google Chrome
- Open Chrome and click the three-dot menu (⋮) at top right
- Select Settings → Privacy and security → Cookies and other site data
- Choose your preferred setting, or use See all site data and permissions to delete cookies for specific sites
- To delete existing cookies: Settings → Privacy and security → Clear browsing data → tick Cookies → Clear data
Mozilla Firefox
- Click the menu button (☰) and select Settings
- Go to Privacy & Security
- Under Cookies and Site Data, choose your blocking level or click Manage Data to remove specific cookies
- To clear all cookies: click Clear Data and confirm
Apple Safari
- Open Safari and go to Safari menu → Settings (or Preferences)
- Click the Privacy tab
- Click Manage Website Data to see and delete cookies by site
- Tick Block all cookies to prevent new cookies (note: this may break some sites)
Microsoft Edge
- Click the three-dot menu (…) at top right and select Settings
- Go to Cookies and site permissions → Cookies and site data
- Choose your blocking level or click See all cookies and site data to manage individual sites
- To delete cookies: Settings → Privacy, search, and services → Clear browsing data
On mobile browsers, cookie controls are typically found under the browser's main Settings menu under Privacy or Site Settings. The steps vary by browser version.
Your rights
You have the right to withdraw consent to optional cookies at any time by returning to this page and updating your preferences. Withdrawing consent does not affect any processing that took place while consent was active.
Disabling analytics or marketing cookies will not affect your ability to use this website or to submit an enquiry. Essential cookies cannot be disabled as they are required for basic site function.
For questions about cookies or data handling, contact us at [email protected] or by telephone at +60 4 2296 7481.